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Cyber Club Wear - Frequently asked Questions

If you have anything you want that is not answered below please give us a call or email us:

  1. I need my order urgently help!!
  2. How much is postage?
  3. How quick is delivery?
  4. Can I have a more customised fit than UK standard ladies sizes?
  5. Do I need to have a Paypal or Google account in order to pay?
  6. How UV Reactive are your materials?
  7. What are fluffies? Can I wash them?  How do they fit?
  8. How do I convert cm into inches?
  9. The item I am interested in buying has OS instead of a buy now link.  What does this mean?
  10. How do I wash the Lazer Fluffies and Clothing?
1. I need my order urgently help!!

We aim to send all accessory orders and in stock items as soon as possible.  Do consider using option 3 delivery to ensure a guaranteed delivery (though do email after you place your order to guarantee we can complete it in time).  Sadly made to order clubwear cannot be sent any sooner than specified.   Do consider going for say our in stock fluffies. If in doubt call us on the number at the top left of the website.  We can often post out stock items for delivery the next day.  We can also take payment over the phone.
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2. How much is postage?

Postage is included on all orders from the UK.  For overseas orders we operate a single rate (no matter what the size of the order) which must be added, this varies slightly between Europe & Worldwide.     Insurance is available as an option for all orders.   We do get a Proof of posting on all parcels and this should insure the item up to £32.  More Details.
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3. How quick is delivery?

Ladies Fluffies are normally despatched with in 5-10 days.  Made to order Ladies Clubwear items please allow up to 14 days for despatch.  Each clubwear section page details on the right the length of time for despatch.   Stock items, merchandise, men's wear, glow and flashing items and accessories are despatch normally within 48 hours.   We can do faster if needed, just call us using the number at the top of the site.
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4. Can I have a more customised fit than UK standard ladies sizes?

We have tried to standardise the ordering process to ensure that there is a minimal delay to processing your purchase.  We are able however to make your garments in any sizes that you wish.   Just read the measurements section and leave the options on ordering in their standard positions.     Then contact us via our contact form with the sizes and specify whether they are in (cm) or (inches).
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5. Do I need to have a Paypal or Google account in order to pay?

You do not need to have a Paypal or Googlecheckout account in order to pay via credit or debit card.  Nor will you have to open one.  You only have to sign up for a Paypal account if you wish to receive payments yourself.    If for any reason you can't or don't want to pay online or by card we do accept cheques, cash or postal orders.   See the bottom of the page for full details.
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6. How UV Reactive are your materials?

We have marked any strong UV Reactive colours with 'UV' for your information. Other colours may have subtle UV Reactions. UV Reactive is when a colour reacts and glows under a ultra violet lighting situation or 'black light'.  Colours with Hot / flo pink, baby pink, white, orange, green & yellow, are UV reactive and with glow in any UV light. 
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7. What are fluffies? Can I wash them? How do they fit?

After making their first appearances in the UK rave scene in the mid 1990s, Fluffies have since become the staple component of every dedicated raver and partygoers’ wardrobe. Clubbers love to wear bright funky, sexy clothing BUT partying all night long in equally sexy footwear is incredibly painful so a lot of ravers made their own Fluffy legwarmers (Fluffies). These Brightly coloured fake fur fluffy socks could be worn over the ravers own footwear, normally trainers so the individual could still look fabulous whilst dancing all night long in comfort! This traditional accessory is still the most commonly worn accessory in the UK and American rave scene.

Fluffies are machine-washable on a delicates cycle and can be hung up to dry or tumble-dried on a very low heat setting, then gently brushed to restore the fluffiness!  Our fluffy legwarmers are specially tapered at the foot for a unique cut to fit over your shoe. You wear the fluffies with the seam running down the back of your leg and the fluffies have a unique sleek shape favoured by our customers. Please DO NOT mistake this for being cut wonky!  You will also experience some shedding of fur when you first wear your fluffies. You can brush them to reduce this but it will stop after the first wear and wash.
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8. How do I convert cm into inches

If you don't want to use the standard sizes (in order to get the best possible fit) but you don't know your sizes in inches just take your measurements in cm and divide by 2.54.  Alternatively just email your cm figures to us and we will use them.

9. The item I am interested in buying has OS instead of a buy now link.  What does this mean?

OS indicates that the item is currently out of stock.  We hope to have the item back in stock soon but no definite date is available.

10.  How do I wash the Lazer Fluffies and Clothing?

Please wash them on a cold delicates cycle with NO detergent.  This will stop the colour from running.
 


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